Suitcase
Cabin to medium
Big Item? Just Use Paxelbig.
Send large or heavy packages that don't fit regular delivery. For personal and business needs.
Up to 25 kgcapacity per package
Item categories: fashion and business stock, electronics and gadgets, household goods, sports equipment, automotive, toys and hobbies, frozen food, and other large items.
Up to 25 kg
Room for big, heavy items.
We pick it up
No need to haul it to a counter yourself.
Always trackable
Follow your package's journey right in Paxel.
Within & between cities
Across Paxelbig's service area.
Make Sure Your Package Fits Paxelbig
Up to 25KG
Maximum capacity per package on available routes.
80 × 80 × 100 cmMaximum dimensions
Weight and size limits can differ on some routes. Check the rules again when you create a shipment.
Maximum size80 × 80 × 100 cm
80 × 80 × 100 What Fits?
Baby Stroller
Folded
Folding Bike
Frame wrapped in protection
Monitor & TV
Boxed, with bubble wrap
Standing Fan
Without the pole
Stock Sack
Restock your shop in one go
Send with Paxelbig in Just 5 Steps
From your door to its destination #PaxelinAja — safe, hassle-free sending.
1
Open Paxel
Start in the official Paxel app.
2
Choose Paxelbig
Enter the pickup address, destination and package details.
3
Prepare the package
Make sure the weight, size and packing are right.
4
Package picked up
A Paxel Hero collects it from your location.
5
Track the shipment
Follow its status until it arrives.
Paxelbig FAQ
The questions people ask most before sending a big package.
Paxelbig is Paxel's service for sending large and heavy packages or items that exceed the capacity of Paxel's regular delivery. Paxelbig currently takes packages up to 25 kg, with size rules that follow the applicable Paxelbig routes and policies.
Paxelbig can carry packages up to 25 kg on available routes. Double-check the weight limit when you create a shipment, as the rules can differ by route or service.
Paxelbig size rules are based on a maximum of 80 × 80 × 100 cm. The size that applies can differ on some routes, so check the rules again when you create a shipment.
Paxelbig can be used for many kinds of large items, such as fashion, household goods, electronics, sports equipment, automotive supplies, toys and hobbies, and some types of food, subject to Paxel's packing and delivery rules. Always check the Terms & Conditions to make sure your item can be sent.
Paxel states that Paxelbig can be used for some types of food, including frozen food, provided the product will keep and is packed appropriately. Detailed food requirements follow Paxel's latest rules.
Create a shipment in the Paxel app, choose Paxelbig if it is available, fill in the pickup and destination details, enter the package details, then complete the order. Once the shipment is created, the package is handled according to the available pickup service and you can follow its status in Paxel.
Yes. Paxelbig uses pickup on available services and routes, so you don't always have to bring a large package to a counter yourself. Pickup time and method follow the shipment you create.
Estimated delivery depends on the route and the services available. Paxel currently offers both Same Day and Next Day for Paxelbig under certain conditions. The actual estimate is shown when you create the shipment — there is no single delivery time for every route.
Paxelbig rates depend on origin, destination, weight, size and route, so there is no single national rate. Check the actual rate through Paxel's official channels when you create a shipment.
Not everywhere. Paxelbig is available in certain cities and on certain routes. Check route availability in the Paxel app before creating a shipment.
Once the shipment is created, you can look up the shipment number and follow the package's journey with Paxel's tracking feature.
Contact Paxel's official Customer Empathy / customer support channels for help with a Paxelbig shipment.